The rise of e-commerce paved the way for many businesses to engage with third-party logistics (3pl) providers, enabling them to reach customers far and wide. Being a cost-effective solution, most 3pl providers have established long-term partnerships with major clients for better achievement of their goals in future endeavours.

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3pl services are sought for their shipment and packaging resources that businesses initially don’t have or can’t afford to have. For this reason, it is important to build a good professional relationship with 3pl providers and not merely give them goods for delivery then expect a job well done. It takes proper management and cooperation for a partnership with leading logistic companies in Melbourne to turn out for the best.

When choosing a 3pl provider, it is advisable to hire companies like State Transport who have the knowledge and experience to carry different kinds of items, from food products to machinery. The products are also better taken care of in warehouses with AQIS (Australian Quarantine and Inspection Service) and HACCP certification for quality packaging and shipment. Most of these transport providers also have a personalised approach to handling goods in order to accommodate every client need.

An important part of any relationship is open communication, and that’s certainly true when it comes to your 3pl provider. Regardless of how many positive ratings a 3pl provider has, their people also have to make plans for their system and infrastructure to meet specific instructions that you are responsible for giving them. With this concept, both you and the provider have to agree on proper product descriptions and labelling to foster reliable and accurate delivery.

Bear in mind that logistic companies are supposed to be your business partner, not just your back-up plan for last-second distribution (assuming that they are capable of these emergencies). For the most part, logistic services do include urgent deployment of trucks and semi-trailers but it would be more beneficial if you determine their assets first before contracting them.

The best thing about hiring a Melbourne logistics company is being able to control how much you can use their supplies and make their own adjustments as your business grows. A good logistics provider will also adapt using the latest technologies to improve their services.

Sources:

Top Mistakes New 3PL Customers Make. Business2community.com

6 Secrets to Finding the Right 3PL. Inboundlogistics.com