Payments can be made by Credit card, or bank deposits. Our banking details are available on all customer invoices.
Our online services are encrypted and passwords are generated within our office. If you lose your password, or can’t remember what it is, please email our admin department on admin@statetransport.com.au and our friendly staff can assist.
We invoice weekly, on a Monday, for all work completed the week prior. Invoices are sent out via email to the address provided at setup.
If there are changes to your business, please send an email to admin@statetransport.com.au with all relevant changes. If your company ABN remains the same there is no need to create a new account.
Yes! If you have frequent delivery addresses these can be added online through your portal, saving time when booking jobs online.
State Transport offers a range of reporting specific to client needs, including DIFOT reporting, bulk delivery information and many others. If you require a specific report for your business, please speak to our admin department today.
PODs can be found online through the customer login portal. Automatic PODs can be arranged for completed deliveries also.
You can email these requests through to admin@statetransport.com.au and one of our friendly admin staff can assist
Should you have a query on a billed job please email admin@statetransport.com.au
How can we help you?
What payment methods are available?
What happens if I lose my online password?
When will I receive my invoices for services completed?
What if I have to change details to my account?
Can I add my frequent delivery addresses?
What reporting is available?
How can I get PODs for deliveries?
What if I need a costing for a job once completed?
What if I need to query a charge on a booked and completed job?